Prime bank ltd. has chosen "Queue Pro" (Queue Management System) solution for managing their automated queue system as part of their customer service quality improvement. Business Automation Ltd. has deployed the solution to Prime Bank Limited for 17 branches (Dhaka, Chittagong & Sylhet area) and it obtained through the competitive bid.
Queue Pro is an effective & systematic queue management system designed to ensure discipline & guided client experience. Clients are selecting the services from a touch screen kiosk, choosing a token and waiting in an allowed place. The system is announcing the tokens with displaying the counter number in a giant screen for obtained expected services. The branch manager can view the statistics on waiting clients from his desk and can rearrange the counters in line with the traffic of clients. The management will get the data and summary of information about the number of customers and service matrix, time and other reports.
About Prime Bank In the backdrop of economic liberalization and financial sector reforms, a group of highly successful local entrepreneurs conceived an idea of floating a commercial bank with different outlook. For them, it was competence, excellence and consistent delivery of reliable service with superior value products. Accordingly, Prime Bank was created and commencement of business started on 17th April 1995. The sponsors are reputed personalities in the field of trade and commerce and their stake ranges from shipping to textile and finance to energy etc. Read More
Business Automation Ltd. is a software development company established in 1998. The company’s portfolio of services include enterprise application integration and implementation, enterprise information technology (IT) solutions, offshore development service and technical support. It offers services in the area of custom application development, service oriented architecture and mobile application development. With its comprehensive understanding of diverse business verticals and wide resources, Business Automation mobilizes the right people, skills, and technologies to help organizations enhance its performance and transform cost burdens into competitive business assets. Read More
Business Automation Ltd. is a software development company established in 1998. The company’s portfolio of services include enterprise application integration and implementation, enterprise...