Must possess excellent oral and written communication skills in English Flexible to work in 24/7 environment. Excellent Listening & Probing skills Excellent customer orientation and grasp of customer service Exhibit strong interpersonal skills, positive and customer centric approach Responsibilities: Assist customers to troubleshoot by providing a consultative approach to resolve issues. Respond to called-in inquiries from clients regarding their products and related services. Maintain high level adherence and compliance towards policies, process and procedures. Provide exceptional customer service at all times. Ensure all transactions are documented appropriately Strong technical knowledge in networking is mandatory.
Experience: 0+ years
Industry: IT- Software/ BPO
If you are interested for this position please walk-in with your updates Resume on below mentioned venue or outstation candidate can forward their resumes. firstname.lastname@example.org